Coinsteam Business

Utilize the invoice payment gateway for checkout – order now, pay later. With a Coinsteam business account, you gain access to priority support, increased order limits, and competitive pricing for bulk orders available through quote requests.

Invoice Gateway :
Upon placing your order, we will issue an order invoice followed by an invoice payment request, featuring a convenient payment gateway. Choose from flexible payment options including PayPal, Venmo, Apple Pay®, credit cards, debit cards, or ACH bank transfers.

Thank you for being a valued customer. We're looking forward to build steam for your projects.

FAQ

What components does Coinsteam offer?

Coinsteam offers a diverse selection of electronic components, spanning from ASIC miner parts to integrated circuits, sensors, and capacitors. Our inventory includes components from esteemed manufacturers such as Bitmain, Intel, Texas Instruments, Broadcom, Analog Devices, and others, ensuring both reliability and a broad range of options.

We extend our commitment to affordability by also offering used and refurbished parts, catering to the needs of small businesses and individuals. Our refurbished inventory is sourced from various channels, including liquidations, government surplus auctions, and even recycling centers. This approach allows us to provide quality components at competitive prices, empowering our customers to meet their electronic component needs without breaking the bank.

How do you ensure the quality and authenticity of your components?

We source our components from reliable and vetted suppliers. Each product undergoes rigorous quality checks to ensure authenticity and performance standards are met.

What other products does Coinsteam offer?

We expand our offerings beyond electronic components to include a range of computer-related products and consumer electronics. Our selection encompasses computer peripherals, hardware components, and various accessories. At Coinsteam, we adopt a dynamic approach to sourcing deals, which is driven by availability cycles. Our strategy involves consistently monitoring and seizing opportunities as they arise in the market. This allows us to offer our customers a curated selection of high-quality products at competitive prices. Our commitment is to provide access to the best quality products to meet your needs without straining your budget.

What services does Coinsteam offer?

Blockchain Services:

  1. NFTs: We specialize in NFTs, offering creation support, and marketplace guidance. We can do 3D collections, creating utility for your tokens through game development in Unreal Engine, and much more. Whether you’re an artist looking to tokenize your work, or a business exploring NFT possibilities, we have solutions.
  2. ICOs: We can assist in the planning, execution, and management of ICOs, helping clients raise funds through the issuance of digital tokens. We provide expert insights, recommendations, and a roadmap for a successful ICO campaign.
  3. Smart Contracts: We will develop and audit smart contracts on various blockchain protocols, ensuring their security, reliability, and functionality.
  4. Hardware Logistics: Solutions for hardware logistics related to blockchain mining. This may involve the procurement, setup, and maintenance of hardware components for blockchain mining operations, ensuring optimal performance and security.
  5. Project Management: Our team will help with project management, helping clients efficiently navigate the complexities of blockchain projects. We provide support in planning, execution, and monitoring. We help clients chart a clear roadmap for their blockchain projects, from conception to execution.
  6. Building Steam for Your Project: We build momentum and traction for your blockchain projects. Whether it’s marketing, community building, or strategic partnerships, we assist in growing your project’s visibility and user base through our network.
  7. Prioritizing Security: We prioritize security at every level. Not only do we safeguard client data, but we also ensure the structural integrity of the projects we undertake, making them resilient against cyber threats and vulnerabilities. Our focus is on building robust blockchain solutions that are fortified against hacking and other security risks, so your projects are secure from inception to execution.
  8. Proven Track Record of Success: We have a track record of success collaborating with notable projects like Quezo.io, Timely.fans, Creepz, The Cheezeheadclub, DogeX, Ezblockchain and more. We are committed to delivering results and foster innovation in the blockchain industry.
  9. We don’t discriminate based on Blockchain Protocols: We will work with various blockchain protocols, ensuring that clients receive tailored solutions.
Disclaimer
Request Quote
How can I stay updated on my order’s delivery status and shipping details?

We understand the importance of keeping you informed about your order’s progress. Here’s how you can track your delivery and receive shipping notifications:

  1. Effortless Tracking: As soon as your order is processed, you will automatically receive a notification via email. Once your order’s shipping label is created, an email will include all the essential tracking details you need.
  2. Quick Access: We recommend creating an account for a smoother shopping experience.
    1. Log in to your Coinsteam account.
    2.  Navigate to the ‘Orders’ section within your account. Here, you’ll find a list of your recent orders, with the most current ones at the top.
    3. Select ‘View Order’ to access comprehensive order information and updates, ensuring you’re always in the know.
Are there any geographical restrictions on shipping?

Shipping through UPS, UPS SurePost, FedEx, and DHL is available in the United States, Canada, and Mexico. It’s important to note that customers in Canada and Mexico are responsible for all duties, fees, and taxes associated with their orders, in accordance with our Terms of Service.

What is Lightning Shipping?

Lightning Shipping is our express delivery service available in select areas, where our drivers deliver products directly to you on the same day for orders over $100. This service is free for customers located in the Lightning Shipping zone.

Why can’t I see prices on certain products or complete my checkout with items in my cart?

Certain items in our catalog are available only through a quote request due to their extended lead times. To proceed, please select ‘Add to Quote’ for the items you wish to inquire about. When submitting your quote request, specify the quantities needed. Be aware that some products have Minimum Order Quantities (MOQs) and attempting to order below these quantities may result in an error message upon checkout. We aim to maintain minimal MOQs to meet the diverse requirements of all our customers.

How do I claim tax exemption for my order?

To claim tax exemption for your order at checkout, you must first create a Coinsteam account. Once your account is set up, navigate to the dashboard where you’ll find a section labeled ‘Tax Exemption.’ In this section, you can enter the details of your exemption status, including the expiration date, and upload a copy of your Tax Exemption certificate. Our team will review your submission within 24 hours to approve it. For a smooth and speedy review process, please ensure that the document you upload is a clear scan or copy of your Tax Exemption certificate.

How does the quote request process work?

Select ‘Add to Quote’ for the items you wish to inquire about from the product page. When submitting your quote request, specify the quantities needed. Upon receiving your request, our team will promptly prepare and send you a detailed quote. This quote will include not only the pricing but also essential information such as the lead times and an estimated delivery date for the items you are interested in. Should you decide to proceed with the purchase based on the quote provided, we will issue a customized invoice. This invoice will reflect all the pertinent details of your order, including the payment instructions. For your convenience, payment can be made through our secure payment gateway, ensuring a smooth transaction process. Our goal is to provide you with a clear and straightforward path from quote to delivery.

Why is my order status ‘On Hold’?
  1. Awaiting Payment: If you have finalized your order based on a quote, we have issued an invoice with payment details and are waiting for your payment to be processed. For business accounts using our invoice payment gateway at checkout, payment completion may be required to proceed depending on the specific product and quantities ordered.
  2. Customized Order Processing: Orders with specific custom requirements, such as unique date codes, continuous strips, or additional value-added services, may need extra processing time. This ensures all customized details meet your expectations accurately.
  3. Lead Times and Manufacturing Delays: Sometimes, unforeseen issues in the manufacturing process can cause delays. This includes production bottlenecks, component shortages, or unexpected technical issues that impact the timely completion of your order.
  4. Courier Disruptions Due to Weather: Our courier partners may face delivery disruptions due to severe weather conditions, affecting their delivery timelines. We ensure to keep you informed about any potential shipment delays through email updates and notices on your Coinsteam account.

We understand the inconvenience delays can cause and are committed to offering outstanding service. If you have any questions or need further assistance regarding your order, our customer support team is here to help.

Is it possible to request a refund for my order?

Submit a Refund Request: To request a refund, if you have a Coinsteam Account, navigate to your dashboard, and select ‘Orders.’ You will find a ‘Request Refund’ button next to the relevant order. Clicking this button will direct you to our Refund Request form. Please fill out this form in line with our Refund and Returns Policy to proceed with your request. For users without an account, you can always contact us at support@coinsteam.io or call us at (669) 203-9107 during our business hours.

Can I return used products? We do not accept returns on used products. If you encounter any issues with your order or its delivery, please submit a ticket through the ‘Support’ portal on your Coinsteam Account dashboard. Make sure to consult our Refund and Returns Policy for detailed information.

Do you provide technical support for the products you sell?

Our product selection is curated for integration into your projects, and as such, we do not provide direct technical support for their installation or ongoing management. For any technical inquiries following your purchase, we offer specialized consulting blockchain services. Should you need dedicated assistance with any component of your blockchain project, please fill out our blockchain services quote request form to engage with our experts.

For technical support related to consumer electronics, please submit a ticket.

Is it possible to request products not listed on your website?

Absolutely! If you are in search of a specific electronic component or product not featured in our current inventory, we encourage you to reach out to us. We frequently accommodate product sourcing requests. For any such inquiries, please do not hesitate to get in touch with our team.

What payment methods are accepted?

We accept a wide range of payment methods to suit your convenience. These include credit/debit cards, PayPal, and select cryptocurrencies for immediate transactions. For business accounts utilizing our invoice payment gateway, we also accept direct bank transfers. Please note that we do not offer a cash on delivery payment option.

What is your policy on privacy and data protection?

We take privacy and data protection very seriously. Our privacy policy outlines how we collect, use, and protect customer information. Please refer to it for detailed information.

Secure Password Handling: When you create an account with us, your password’s security is immediately prioritized. Utilizing advanced encryption techniques, we convert your password into a unique hash through a one-way hashing algorithm. This process is designed to be irreversible, making it impossible to revert the hash back to its original password form. Additionally, we incorporate a unique salt for each password, enhancing security by ensuring that identical passwords result in different hashes. This level of encryption means that not even Coinsteam’s administrators can access or view your password.

Should you need to reset your password, we facilitate a secure reset process, as direct retrieval of the original password is not possible, maintaining the security and privacy of your login details.

Credit Card Information and Tokenization: For processing payments, Coinsteam partners with Stripe, renowned for its strict security protocols. We ensure that your credit card numbers are never stored on our servers. Your payment information is securely transmitted to Stripe via an encrypted connection, where tokenization takes place. This process replaces sensitive credit card details with a unique digital identifier, or “token,” used for transaction processing without exposing your actual credit card information. This approach reduces the risk of fraud and data breaches.

Enhanced Security Measures:

  • Two-Factor Authentication (2FA): Coinsteam offers two-factor authentication, adding an extra layer of security to your account. This feature requires a second form of verification in addition to your password, significantly reducing the risk of unauthorized access.
  • Google Account Login: For your convenience and enhanced security, Coinsteam also supports logging in with a Google account. This option allows for a seamless and secure sign-in process, leveraging Google’s robust security measures.

Compliance and Commitment: We adhere to the Payment Card Industry Data Security Standard (PCI-DSS) and align with privacy regulations to ensure your information is protected according to the highest standards. Our security practices are continuously reviewed and updated to guard against emerging threats.

Privacy Policy

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